State Farm® Insurance Agent Brian Brakefield
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tiffany overcash
March 24, 2025
5
out of
5
rating by Tiffany overcash
"State Farm is our family. I have been with them since I was 15 on my grandparents policy. Alexis has went above and beyond for me to make sure I have everything I need including life insurance I was told I could never get due to my health. Very pleased . Highly recommend."
Mollie Bradford
March 24, 2025
5
out of
5
rating by Mollie Bradford
"Lauren was so sweet and helpful!"
Brittany Law
March 19, 2025
5
out of
5
rating by Brittany Law
"I worked with Karen today and she actually got me a cheaper rate it was an excellent experience."
Ant Bur
March 19, 2025
5
out of
5
rating by Ant Bur
"Lauren assisted me with my insurance needs and provided great customer service."
Rebecca Brown
March 14, 2025
5
out of
5
rating by Rebecca Brown
"I love my State Farm Agency. Brian Brakefield is the absolute best at customer service. Any questions or help I need is answered. I received the best birthday card ever from a business. I felt loved and appreciated."
We responded:
"Thank you, Rebecca, for sharing your wonderful experience! I'm happy to know that you feel valued and appreciated by our office. It's great to hear that the birthday card made your day special. If you ever have more questions or need assistance, we're here to help!"
Anthony Locklin
March 13, 2025
5
out of
5
rating by Anthony Locklin
"Chrystall was amazing, super nice, and very informative about the policies that I needed."
We responded:
"Thank you, Anthony, for sharing your experience! I'm glad to hear that Chrystall was able to provide you with the information you needed and that her friendly approach made a positive impact. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Jennifer Wentzel
March 5, 2025
5
out of
5
rating by Jennifer Wentzel
"Carleigh was fantastic to work with - friendly, professional, and well-informed. Everyone at State Farm has been great, and having Carleigh set up my renters insurance added another customer service win to this company. Highly recommend!"
We responded:
"Thank you, Jennifer, for your wonderful feedback! I'm delighted to hear that Carleigh provided such a friendly and professional experience while setting up your insurance. We're grateful for your recommendation and are always here to assist with any insurance needs you may have. Feel free to reach out anytime!"
y oatts
February 25, 2025
5
out of
5
rating by y oatts
"I needed to discuss how I could reduce my overall bundled insurance package costs. Lauren was absolutely amazing, competent, and efficient at helping me, and she provided optimal 5-Star Customer Service!"
We responded:
"Thank you for sharing your experience! I'm happy to know that Lauren provided such exceptional service in helping you reduce your insurance costs. Her dedication to delivering top-notch assistance is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime."
Stephen Aiken
February 21, 2025
5
out of
5
rating by Stephen Aiken
"Alexis was an absolute pleasure to talk to! She was efficient, knowledgeable, not pushy but persistent. Definitely a great agent at a great company"
We responded:
"Thank you, Stephen, for sharing your experience! I'm delighted to hear that Alexis made such a positive impression with her efficiency and knowledge. It's wonderful to know she provided the kind of service we strive for. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Mario Quintal
February 20, 2025
5
out of
5
rating by Mario Quintal
"I want to thank Haley A for all your help and generosity. Haley helped me with my situation and answered all my doubts, once again you are an incredible person and once again thank you"
We responded:
"Thank you, Mario, for your kind words! I'm happy to hear that Haley was able to assist you and address all your questions. Her dedication and generosity truly make a difference. If you need any further assistance, please don't hesitate to reach out."
Natalie Ross
February 15, 2025
5
out of
5
rating by Natalie Ross
"Very helpful! Ask for Carleigh."
We responded:
"Thank you, Natalie! I'm glad you found our service helpful. Carleigh is indeed a valuable part of our team, and we're grateful for her dedication. If you have any more questions or need assistance, feel free to reach out anytime!"
Endia Banks
February 4, 2025
5
out of
5
rating by Endia Banks
"Carleigh helped me out this morning! She got me set with my new insurance policy. Thanks so much for the service."
We responded:
"Endia, thank you for sharing your experience! I'm happy Carleigh could assist you with your new insurance policy. We're grateful for your trust in our service. If you have any further questions or need assistance in the future, don't hesitate to reach out!"
Connie Jorden
January 29, 2025
5
out of
5
rating by Connie Jorden
"Very nice and professional."
We responded:
"Thank you, Connie! I'm glad you found our service nice and professional. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Star Harris
January 24, 2025
5
out of
5
rating by Star Harris
"My Rep Ms karleigh has been magnificent. We need more people like her in the world as a whole.Very kind, Very Demure, Very Mindful… Thanks again to Ms. Karleigh🫶🏼"
We responded:
"Thank you, Star, for your wonderful feedback! I'm delighted to hear that Karleigh has made such a positive impact. Her kindness and mindfulness truly make her a valued part of our team."
Melanie Franco
January 23, 2025
5
out of
5
rating by Melanie Franco
"Miss Alexis Arredondo was so nice and patient with us. She did the absolute best for us and helped us get insured !!"
We responded:
"Thank you, Melanie, for sharing your experience! I'm delighted to hear that Alexis was able to assist you with such kindness and patience. It's wonderful to know she helped you get insured. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Amber Cesak
January 22, 2025
5
out of
5
rating by Amber Cesak
"Had such a great experience today while getting home insurance. Rashel was so helpful, & knew all the answers to all the questions I had. She made the process simple & easy... Not to mention it was a snow day & she was working from home! She spent an hour on the phone with me going over everything & helping find the best prices! I currently am insured by another State Farm agent, but I'm greatly considering switching over to Brian Brakefield & Rashel. Customer service means a lot to me as a customer & the service I have been provided in only 1 hour exceeds the service I have received from my current location in many years. Thank you again Rashel!"
We responded:
"Thank you, Amber, for sharing your wonderful experience! I'm so happy to hear that Rachael was able to assist you so effectively, even on a snow day from home. Her dedication to making the process simple and finding the best prices is truly commendable. We appreciate your consideration of switching to our office, and we're here to provide exceptional service whenever you need it. If you have any more questions or need further assistance, feel free to reach out!"
Angela Newton
January 13, 2025
5
out of
5
rating by Angela Newton
"I love this office! Everyone is so kind and knowledgeable. Chrystall has always been my go-to, and I appreciate her very much!"
We responded:
"Thank you, Angela, for your wonderful review! I'm delighted to know that our office has been a welcoming place for you. Chrystall is indeed a valuable part of our team, and we're grateful for her dedication. If you ever need anything, feel free to reach out!"
Kristen Sherman
January 9, 2025
5
out of
5
rating by Kristen Sherman
"Loved working with my State Farm Representative Elaina today! Very friendly and professional answered all my questions, probably the best experience I’ve had with car insurance in a long time!"
We responded:
"Thank you, Kristen! I'm so happy you had such a wonderful experience with Elaina. Her friendly and professional approach truly makes a difference. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Michael McLemore
January 6, 2025
5
out of
5
rating by Michael McLemore
"Taylor J Remy was a great help she compared rates and was a great help!"
We responded:
"Thank you, Michael, for sharing your experience! I'm happy to know that Taylor was able to assist you. If you have any more questions or need further assistance, feel free to reach out. We're always here to help!"
Dorothy Hall
January 2, 2025
5
out of
5
rating by Dorothy Hall
"Always pleasant and helpful when I call."
We responded:
"Thank you, Dorothy, for your kind words! I'm glad to hear that you find the team pleasant and helpful. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help! "
Kissa Howard
December 27, 2024
5
out of
5
rating by Kissa Howard
"Elaina was a major help for my husband and I. Our previous insurer raised our premium to costing us $600/month for 1 Vehicle! Elaina saved the day with her joyous personality and great knowledge of what she does. We are now saving $400 a month thanks to her and for that we are truly thankful with a family of 4. Thank you Elaina and thank you State Farm! 💚"
We responded:
"Hi Kissa, I'm glad to hear that Elaina was able to assist you and your husband so effectively! It's wonderful to know that her expertise and cheerful demeanor made such a positive impact. Saving money is fantastic, especially for a family of four. Thank you for choosing us, and please feel free to reach out if you need anything in the future!"
Bridgette Stephens
December 27, 2024
5
out of
5
rating by Bridgette Stephens
"Elaina took amazing care of me. I called because I had some questions about my bill that I couldn’t get from a previous agent. She did a deep dive and called me back with an amazing, thorough, and compassionate answer. Her interpersonal approach is much appreciated."
We responded:
"Thank you, Bridgette, for sharing your experience! I'm happy to hear that Elaina provided you with the thorough and compassionate assistance you needed. Her dedication to addressing your questions and ensuring clarity is truly valued. If you have any more questions or need further assistance, feel free to reach out anytime."
Brock Primeaux
December 20, 2024
5
out of
5
rating by Brock Primeaux
"Lauren was super helpful in saving me money while refining and bundling my policies!"
We responded:
"Thank you, Brock, for sharing your experience! I'm happy to hear that Lauren was able to assist you in saving money and refining your policies. Her dedication to helping our customers is truly appreciated. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Jose Deanda
December 20, 2024
5
out of
5
rating by Jose Deanda
"I would love to say Elaina was a great help this morning. Glad to have called the office for a quote and was able to get help in getting me a great price with great insurance."
We responded:
"Thank you, Jose, for sharing your experience! I'm happy to hear that Elaina was able to assist you effectively and provide a great price on your insurance. Our team is always here to help with any future needs or questions you might have. Feel free to reach out anytime!"
Angela Blandburg
December 18, 2024
5
out of
5
rating by Angela Blandburg
"Chrystall was very professional. And kept explaining it to us til we understood it. Thanks Chrystall"
We responded:
"Thank you for taking the time to leave us a review, Angela. Our State Farm office in McDonough would be nothing without policyholders like you!"